We promise to give efficient, quality and friendly services in our duties as follows:

To have exhibitions that will create an awareness and educate the general public about the history, culture and the natural environment of the country through:

• Permanent exhibitions
• Special exhibitions with a minimum of 8 exhibitions a year
• External exhibitions with a minimum of 20 exhibitions a year

Strengthen the management of collections through established policies:

• Decisions on the acquisition of the collections will be completed within 6 months from the date of receiving the offer form
• Requests for the loan of collections to be answered within 7 days

Be ready to provide expert services on museology whenever required by institutions and individuals 

Respond to clients complaints in a timely, efficient and polite manner within the following times:

• Acknowledgement within 3 working days
• Quick response within 3 working days

Requests for guided tours by:

• Letter – to be replied within 5 working days
• Email - to be replied within 5 working days

Requests for purchases of photographs will be supplied within 4 working days