Publication Sales Service

1. Please address your order and other correspondence relating to the sale of JMM publications to:

The Director-General
Department of Museums of Malaysia
Jalan Damansara
50566 Kuala Lumpur
(Attention: Library Unit)

2. For any queries on telephone orders, please contact:

General line: 03-2282 6255 ext 277
Fax no: 03-2282 0463

Librarian assistance:
Mrs. Rahaiyu bt. Rahman 03-2282 6255 ext 221
Mrs. Sila bt. Sulaiman 03-2282 6255 ext 399

3. Payment Method

We accept payment in the following forms:

1. Cash
2. Local order
3. Postal order
4. Bank draft
5. Cheque
6. On-line payment through internet banking

4. Please make payment in the name of:

Ketua Pengarah Jabatan Muzium Malaysia
(Director-General of the Department of Museums of Malaysia)

a. A minimum packaging and delivery charge from RM5.00 is imposed on each purchase which requires delivery.
b. The charges to be imposed vary according to the addresses of the recipients.
c. The cost of packaging and delivery of each item purchased shall be stated in the Item Description List.
d.         This charge is not imposed on a purchaser who comes personally to pick up the item purchased at the Department of Museums or the nearest DMM museum.
e. Please allow at least three (3) working days for delivery in Malaysia.

5. On-Line Payment

a.   The Department of Museums accepts on-line payments through Bank Islam and CIMB Bank.
b.   Customers who do not have an account with either of these two banks can use an alternative on-line service called Online Bazaar to make payment. To date, participating banks in Online Bazaar are CIMB Bank, Bank Islam, Hong Leong Bank, Maybank, Public Bank and RHB Bank.
c.   A customer is allowed to order only one (1) item with a minimum quantity of one (1) unit for each payment transaction.
d.   The minimum on-line payment is RM5.00 for each payment transaction.
e.   Customers who require packaging and delivery service should add the packaging and delivery charge as stated in item 5.
f.    Payment that is less than the price charged will not be processed until the customer has made full payment. Please make exact payment. Please ask for the assistance of the Department of Museums Library sales service for confirmation of the total payment.
g.   Please print and keep the payment slip for checking and confirmation purposes.

6. Payment Procedure via Internet Banking

 Flow chart 1: On-line purchasing and payment procedure

7. Basic payment steps via Internet Banking

Flow chart 2: On-line payment method (internet banking)