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Clients Charter

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We promise to provide efficient, quality and friendly in the following tasks;
  1. Exhibitions to create awareness and educate the public about the history, culture and natural environment of the;
    • Permanent exhibitions on an ongoing basic
    • Special Exhibition with a minimum of 8 exhibitions a year
    • Outside the exhibition with a minimum of 20 exhibitions a year.
  2. Strengthening the collection management through policies that have been set;
    • Results revenue collection will be completed within four months from the date of receipt of offer form
    • Collection of the loan application is answered within 3 days
  3. Ready to provide expert services to institutions and individuals in need.
  4. Respond to customer complaints quickly, accurately and courteously within the following;
    • Acknowledgement of receipt within 1 working day
    • Initial feedback within 3 working days
  5. Application for a guided tour through the museum;
    • Letter - answered within 3 working days
    • E-mail - answered within 1 working day
  6. Application for the purchase of photographs will be supplied within 3 working days

Last update: 21 September 2017 - 10:23am

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